Bell Eapen

eHealth and Health Information System Consultant

2015 National Change Management Survey (Canada)

ລາວ: ການຈັດການຕ້ອງເຮັດໃຫ້ດີ

(Photo credit: Wikipedia)

In 2010 Infoway conducted a change management survey, which was the catalyst to establishing the Pan Canadian Change Management Network and development of the National Change Management Framework.

Fast forward 5 years…Canada Health Infoway’s (Infoway) Clinical Adoption Team is conducting a survey to gain insight on how change management is currently being conducted across the country. Change management is an essential driver of adoption and benefits realized from the use of digital health. Infoway’s multifaceted approach to change management is guided by an evidence-informed change management framework that was developed with input from experts across Canada in 2011.

The purpose of this survey is to assess how change management is currently being conducted across the country and the usefulness of the Change Management framework and associated toolkit. The survey takes between 10-15 minutes to complete. Upon completion of the survey, you can enter the participant’s draw, where you could win one of five $200 Visa cards. The survey will be available until February 12, 2015. Your input will help provide direction on how to shape the ongoing development of change management resources for the adoption of digital health solutions across the country in 2015 and beyond.

Link to 2015 National Change Management Survey: https://ipsospasurveys.com/s/2015NationalChangeManagement/

Health Information Exchange Benefits Realization Tool HIEBR

One of the most promising trends in Health Information Technology (HIT) is Health Information Exchange (HIE). Several HIE initiatives are jostling for space in the HIT arena in many areas. Like most other public HIT projects, funding depends on benefits evaluation. Benefits evaluation could be a difficult undertaking requiring careful planning even for an Electronic Health Records system.

Health Information Exchange Benefits Realization Tool
Image credit USDA @ Flikr (Image altered and text added)

The goal of HIE is to facilitate access to and retrieval of clinical data to provide safer, timely, efficient, effective, and equitable patient-centered care. All the goals are subjective open to varied interpretations, making benefits evaluation in HIE, a nightmare.

Canada Health Infoway (CHI) published a benefits evaluation indicator technical report in 2006, that was upgraded to a new version in 2012. After comprehensive search and literature evaluation CHI has proposed the various parameters that are important under various scenarios with a broad focus.

HIEBR is an attempt at creating a simple tool based on the CHI report for evaluating HIE benefits from a user perspective. The focus is on simplicity and HIEBR is not claimed to be a comprehensive HIE benefits evaluation tool. The questionnaire has 10 Likert scale questions that have to be scored from 0-4 giving you a score ranging from 0-40. This is multiplied by 2.5 to represent this on a more user-friendly scale of 100. However, it should be noted that HIEBR score does not represent a percentage. The main purpose of HIEBR is to assess the impact of an HIE initiative. So it is designed to be administered pre and post HIE implementation and compared using non-parametric statistical tools.

SUSie is another tool that combines System Usability Scale with basic benefits realization questions incorporated, retaining the SUS style. Please cite this page as below, add your study reference in our wiki page, and share this page if you use this tool.

Cite this article as: Eapen BR. (November 1, 2014). Bell Eapen - Health Information Exchange Benefits Realization Tool HIEBR. Retrieved August 18, 2018, from https://nuchange.ca/2014/11/health-information-exchange-benefits-realization-tool-hiebr.html.

Click here to download a PDF copy of HIEBR

HIEBR TOOL
My current methods of obtaining patient health information from external organizations are:
Strongly Agree Agree Undecided Somewhat disagree Strongly Disagree
Complete
Accurate
Relevant
Timely
Available when needed
Organized
My current methods of obtaining patient health information from external organizations have a POSITIVE impact on:
Strongly Agree Agree Undecided Somewhat disagree Strongly Disagree
My work performance
Improving healthcare costs
Quality of patient care
Privacy and security of Personal Health Information